Communication

Clear communication can change the whole session.

When instructions are rushed, unclear or only given one way, sport becomes harder than it needs to be. Better communication helps participants, coaches, volunteers and families.

Last updated: 9 July 2026 Reviewed as a practical guide, not legal or medical advice
Helpful habits

Ways to make instructions easier.

1

Show as well as tell

Demonstrate the activity and avoid relying only on spoken instructions.

2

Use fewer steps

Break the task into smaller pieces and check understanding.

3

Give time

Some people need more processing time before responding.

4

Keep routines clear

A predictable start, middle and end can reduce stress.

Confidence

Confidence is built through repeatable good experiences.

A participant may need to watch first, try a smaller role, repeat the same skill or take breaks. That should not be treated as failure. For many people, confidence grows when the environment is predictable and the people around them stay calm.

Questions people ask

Helpful questions

What if a participant uses a communication device?

Ask the person, family or support worker how they prefer to communicate. Give time and do not speak over them.

Should coaches use visual supports?

Visual supports can help many participants. They can be as simple as pictures, a whiteboard, a written session plan or a demonstration.

What if a participant communicates differently?

Ask what works. This may include Auslan, AAC, gestures, written notes, visual schedules, demonstration, extra processing time or support from someone who knows the person well.

How can coaches check understanding respectfully?

Use simple language, show the movement, ask the person to show or explain back in their own way and avoid putting them on the spot in front of everyone.

Why does confidence matter in sport?

Confidence can affect whether someone returns. Feeling rushed, embarrassed or ignored can make sport feel unsafe, even when the activity itself is suitable.